In this article, we’ll look at Private labels, Plant-based products, Contactless ordering, and Restaurants’ evolving business model. These trends are sure to be major game changers in the grocery industry over the next decade. You can also find out how monitorQA can empower your grocery team to achieve operational excellence and build consumer trust. In addition, you’ll learn how to adapt to the latest trends and maximize your business opportunity.
In a new report, the Food Marketing Institute (FMI) said private labels are gaining in popularity among consumers. Inflation is a major factor driving more consumer interest in private label brands. In fact, forty percent of consumers have been buying private labels since the pandemic began, and more than three-quarters plan to increase their private label purchases in the future. As a result, private labels are predicted to play an increasingly important role in the grocery industry in the coming years.
As consumers look for ways to avoid the environmental impact of meat, plant-based alternatives are becoming increasingly popular. Several fast-casual chains have started serving plant-based alternatives such as whitefish made from pulses. And an Austrian startup has developed a method for 3D-printing salmon. But how will plant-based products change the grocery industry? Here are some trends to watch for in 2022.
Contactless ordering and delivery
In 2022, contactless ordering and delivery will play a key role in the food industry. This technology was at the forefront of technological advances in 2021, and it is expected to continue to expand. Andy Orrock, COO of OLS Payments, said that contactless transactions are becoming more popular. Contactless payments, he noted, will increase customer satisfaction and brand loyalty. However, the process may not be as seamless as it sounds.
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Restaurants’ evolving business model
A single location can offer multiple dining options, and ghost-only concepts can be introduced at existing physical stores to increase sales volume. With the evolution of online ordering and delivery, restaurants can also adapt to changing consumer behaviors by offering more convenience and quality. As three out of five consumers expect the same level of quality from on-premise dining and off-premise delivery, restaurants should make these changes to ensure they meet their customers’ needs. Moreover, restaurants should adopt new technologies to improve their food preparation and packaging to ensure freshness and quality.
Gen Z’s influence on the industry
While Gen Zers may still be young and have no desire to work in the grocery industry, they are already driving change in the food industry. One recent study found that over one-third of Gen Z consumers shop online weekly. And of these online shoppers, 71% find nutrition information easy to find. This shift in purchasing habits is expected to continue even after the pandemic is over. However, how will these new generations impact the grocery industry?